Privacy Policy

Socratic Path Pte. Ltd.

Overview

This Privacy Policy describes how Socratic Path Pte. Ltd. ("we", "us", or "our") collects, uses, and shares information about you when you use OutLoud and our associated websites and services. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We gather information in three primary ways:

Information You Provide

• Account information — such as your name and field of study when you register
• Content you upload — including voice recordings you make while using the app
• Communications — information you send to us directly, such as support requests

Information Collected Automatically

When you use the Services, we automatically collect certain technical data, including:

• Your Internet Protocol (IP) address
• Browser type and settings
• The date and time of your requests
• Device information and operating system
• Usage and engagement metrics within the app

Analytics

We use analytics tools to understand how users interact with our Services. This helps us improve OutLoud and provide a better experience. Analytics data is used in aggregate and is not used to identify you individually.

How We Use Your Information

We use the information we collect to:

• Deliver and improve the Services
• Personalise your experience and provide feedback on your practice sessions
• Send promotional materials and product updates (you may opt out at any time)
• Monitor for security issues and prevent misuse
• Comply with legal obligations

We may de-identify your information and use it for research and product improvement purposes.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third parties who assist us with hosting, AI/ML services, email, analytics, and customer support. All service providers are bound by confidentiality obligations.
• Business transactions — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements — when required by law or to protect our rights, we may disclose your information to authorities or other parties.

Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at help@outloudapp.com. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information only for as long as necessary to provide the Services and comply with our legal obligations. When your information is no longer needed, we will delete or de-identify it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the date at the top of this page and, where appropriate, through a notice within the app or on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at help@outloudapp.com.